Refund Policy
Manomay Return & Replacement Policy
At Manomay, we stand by the quality of our products and aim to ensure your satisfaction. If you receive a damaged, defective, or incorrect item, we are happy to offer a replacement within a specific timeframe.
Eligibility for Replacement
- Replacement is available only for items that are damaged, defective, or incorrect at the time of delivery.
- You must raise the replacement request within 3 days of receiving your order.
- The product must be unused, in original packaging, with all accessories/manuals intact.
How to Request a Replacement
- Email us at Support@emanomay.com or WhatsApp at 9371930180 within 3 days of delivery.
- Attach clear images or a short video showing the issue with the product.
- Include your order number, product name, and delivery date in the message.
Important Notes
- Returns are accepted only for replacement, not for refunds.
- Replacement will be processed after inspection of the shared evidence and approval by our support team.
- If the product is found tampered with or misused, the replacement request will be rejected.
