“Dead/Defective On Arrival” (DOA) Policy
Introduction
Manomay Electronics Private Limited hereafter referred to as ‘MEPL’ will provide its customers with a Dead/Defective On Arrival Policy (the ‘DOA policy’) to support its customers. Such a policy will be supported by MEPL provided that the policy stipulations have first been accepted and are approved by MEPL.
DOA Product Definition
A product will be covered under the DOA policy if found dead/defective at the time of installation due to:
- Hardware failure
- Non-performance of its basic operation (excluding software’s)
DOA Policy
The DOA period is for a maximum of 7 days from the date of purchase by the end user (“DOA Period”). Service call should have been registered at MEPL call center within DOA period from date of purchase. The defective products should be returned to the nearest designated Service Centre within these 7 days (from the date of Invoice) by the end user. The customer will be issued a new box pack unit after verifying the eligibility. Products with issues arising from misuse or malfunctions occurring after the DOA Period are not covered under the DOA Policy. Standard warranty procedures shall apply in such cases. Refer to the product Warranty Policy for details.
Returned units must be packaged identically to the manner in which they were delivered and should include correct outer carton, internal protection packaging and any ancillary items packaged safely including manuals and the accessories.
The defective product must be
- With Original Box Pack/ Accessories/ Invoice
- In Prime return condition (without scratches, dents etc)
- Without physical damage arising out of improper use/ manhandling.
Returned DOA product will be picked up by MEPL’s authorized shipping agency.
DOA Procedure
- The Customer is to inform MEPL service department of the DOA. Authorization to return the unit will be in the form of an RMA document or a mail communication. After authorization the DOA units are to be returned to the specified address (as shown below) unless otherwise specified by the service department.
- Product is to be accompanied with paperwork to explain the reason for the DOA return along with the mail reference, if any.
- On receipt MEPL will validate the reported DOA product against the returned unit. Once validated, a new box pack unit of same product or different product of same/higher price & similar functions will be provided to the Customer within 7 days. In case, if MEPL is not able to arrange for the repairs or the replacement of DOA product, refund will be arranged for the said product within 5-7 working days.
- If MEPL finds the unit to be different from the reported DOA unit, older than 7 days, or abused, the DOA unit will be returned to the customer ‘as is’.
DOA Return Address
DOA Replacement Department
Manomay Electronics Private Limited,
Sara Bhoomi, Main Road, Bajajnagar, Wadgaon, Waluj MIDC- 431136
Ch Sambhajinagar (Aurangabad), Maharashtra, India
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Welcome to Manomay: India’s Leading DIY CCTV Security Camera Brand
At Manomay, we believe in providing affordable CCTV camera solutions without compromising on quality. As one of India’s top manufacturers and retailers of CCTV cameras, we specialize in DIY security camera systems that ensure the safety of your home and business. Whether you are looking for a wifi CCTV camera, a security camera for home installation, or a comprehensive CCTV camera system, Manomay has you covered.
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- Affordable CCTV camera price without compromising on advanced features
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- High-resolution security cameras for crystal-clear footage
- A wide range of cameras including bullet cameras, dome cameras, and more.
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The Best CCTV Camera for Your Home
For home security, look no further than Manomay. Our CCTV cameras for home installation are affordable and feature-packed, including options like night vision, motion detection, and real-time alerts. You can easily monitor your home from anywhere through our mobile app, making it the perfect solution for keeping your loved ones safe.
Why Our Cameras Are the Best CCTV Solutions?
Manomay’s CCTV camera systems are built with top-tier security features that allow for both indoor and outdoor surveillance. Whether you need a bullet camera for long-distance monitoring or a dome camera for discreet indoor coverage, Manomay offers reliable solutions at competitive prices. Our CCTV camera price full set ensures that you get the most value for your investment.
Boost Your Surveillance with Manomay
Manomay takes pride in offering the best CCTV security systems at affordable prices. Our security cameras are designed to provide maximum coverage and efficiency. From surveillance camera installation to CCTV solutions, we ensure you get everything you need for top-tier security.
Stay Connected with Manomay
Stay updated with our latest offerings, promotions, and product launches by following us on social media. If you’re looking for a CCTV camera or need assistance with CCTV installation, our team is always ready to assist you.
Join the Manomay family today and experience top-class security with our CCTV camera systems.
Welcome to Manomay: India’s Leading DIY CCTV Security Camera Brand
At Manomay, we believe in providing affordable CCTV camera solutions without compromising on quality. As one of India’s top manufacturers and retailers of CCTV cameras, we specialize in DIY security camera systems that ensure the safety of your home and business. Whether you are looking for a wifi CCTV camera, a security camera for home installation, or a comprehensive CCTV camera system, Manomay has you covered.
Why Choose Manomay for Your Security Needs?
Manomay offers a wide range of CCTV security cameras, designed for both personal and professional use. Our cameras are equipped with the latest technology, ensuring high-quality video, durability, and ease of use. From Wifi Cameras to 4G solar-powered cameras, our product range is suitable for various needs, including home security, office surveillance, and outdoor monitoring.
Here’s what makes us stand out:
- Affordable CCTV camera price without compromising on advanced features
- CCTV camera installation is simple, perfect for DIY enthusiasts
- High-resolution security cameras for crystal-clear footage
- A wide range of cameras including bullet cameras, dome cameras, and more.
Manomay’s Top-Selling CCTV Products
Explore our range of best-in-class security cameras, each designed for specific needs, from home security to large-scale surveillance. Below are our flagship products:
- 2MP Pan Tilt Protect Bot Camera: Ideal for both indoor and outdoor monitoring with pan and tilt features.
- 3MP 4G Protect Air Bullet Camera: A weather-resistant camera with 4G connectivity, perfect for remote locations.
- 3MP 4G Protect Pro Mini Pan Tilt Camera: Compact yet powerful, ideal for homes and small businesses.
- 2+2MP 4G Protect Link Pan Tilt Camera: Offering seamless 360-degree coverage with 4G capabilities.
- 4MP 4G Protect Green Pan Tilt Camera: A solar-powered camera that provides eco-friendly, continuous surveillance.
- 4G Protect Green Solar Link Mini PT Camera: Perfect for rural areas with limited electricity, powered by solar energy.
- 4G Protect Green Solar Dual Lens Mini PT Camera: Dual-lens for wider coverage and advanced security.
- 4G Protect Pro Dual Lens Mini PT Camera: Featuring dual-lens technology for better surveillance in large areas.
- 3MP 4G Protect Dot Dome Camera: Designed for indoor spaces with its compact dome shape and 4G functionality.
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All Manomay CCTV systems are designed for easy installation. Whether you’re setting up a wifi CCTV camera or a 4G solar camera, our DIY systems make it hassle-free for you to secure your premises. We offer dome cameras that fit seamlessly into your existing setup, ensuring robust surveillance camera installation.
The Best CCTV Camera for Your Home
For home security, look no further than Manomay. Our CCTV cameras for home installation are affordable and feature-packed, including options like night vision, motion detection, and real-time alerts. You can easily monitor your home from anywhere through our mobile app, making it the perfect solution for keeping your loved ones safe.
Why Our Cameras Are the Best CCTV Solutions?
Manomay’s CCTV camera systems are built with top-tier security features that allow for both indoor and outdoor surveillance. Whether you need a bullet camera for long-distance monitoring or a dome camera for discreet indoor coverage, Manomay offers reliable solutions at competitive prices. Our CCTV camera price full set ensures that you get the most value for your investment.
Boost Your Surveillance with Manomay
Manomay takes pride in offering the best CCTV security systems at affordable prices. Our security cameras are designed to provide maximum coverage and efficiency. From surveillance camera installation to CCTV solutions, we ensure you get everything you need for top-tier security.
Stay Connected with Manomay
Stay updated with our latest offerings, promotions, and product launches by following us on social media. If you’re looking for a CCTV camera or need assistance with CCTV installation, our team is always ready to assist you.
Join the Manomay family today and experience top-class security with our CCTV camera systems.