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Shipping Policy

This Shipping Policy outlines terms and conditions of shipping and related services provided by Manomay Electronics Private Limited (hereinafter referred to as “MEPL”, “We”, “Us” or “Our”). This Shipping Policy should be read along with Terms and Conditions and Privacy Policy Notice of MEPL’s website.

This Shipping Policy shall only apply to any customer (hereinafter referred to as “Customer”, “You” or “Yours”) that places an order of products purchased through our website and delivered by Us.

In case of products purchased from a third-party platform, their terms and conditions and policies shall apply.

Shipping Time

All orders are processed within a maximum of 7 business days of confirmation of the order. Orders may not be shipped or delivered on weekends or public holidays.

From the point the order is dispatched, We strive to deliver the order within 10 working days, depending on the geography. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of Your order, We will inform You of the delay immediately and work to get Your consignment to You as soon as possible.

MEPL via its delivery partners will deliver to the recipient at the address indicated at the time of checkout, or to someone other than the person or entity named at the time of checkout having apparent authority to accept the shipment in the name and on behalf of the recipient. There is no obligation to deliver a shipment to the recipient personally and the delivery partner may deliver to someone other than the person named at the time of checkout.

Payment/Cash on Delivery

Cash on Delivery service is available on Our website. MEPL will be able to ship the consignment on a pre-paid and post-paid basis via the best alternative options available.

You can also place an order on Our website using various payment methods available on the checkout page.

Shipping Updates

You will receive a shipment confirmation email once Your order has been shipped. The confirmation will contain the tracking number(s) and tracking link. The tracking number will be active within 24-48 hours.

We utilize trusted third-party logistics service providers to ensure efficient delivery of your order. Once your order ships, you will receive a notification email/message containing a tracking number and ID issued by the specific carrier. This information will allow you to monitor the progress of your shipment directly on the carrier’s website.

You will receive a shipment confirmation email/message by the third-party logistics service provider once Your order has shipped containing Your tracking number(s) and the Site tracking link.

Please note: While we strive to provide accurate and timely tracking information, some delays may occur in the system updates provided by our third-party partners. If you have any questions or concerns about your shipment after a reasonable timeframe, please don’t hesitate to contact us at support@emanomay.com.

Delivery Restrictions

In rare cases, there may be a delay in delivery of Your consignment due to floods, heavy rains, natural calamities, national bandh, election dates, curfews, traffic jams, festival times, regulated traffic movements, or any other impediments that may restrict the delivery of the order.

MEPL is not responsible for any extra taxes that are applied to Your order which depend upon the state or constituency to which the shipment must be delivered. All fees imposed after shipping are the responsibility of the customer.

Damaged Products

For complaints or issues regarding the delivery of damaged products or packaging, please refer to our DOA Policy available at here.

If You receive a damaged product, please contact Us within 48 hours of receipt to file a claim. Please save packaging materials and damaged goods before writing to Us.

Incomplete Delivery

A shipment shall be considered undeliverable if:

  • The recipient’s address is incomplete, illegible, incorrect, or cannot be located.
  • The recipient fails or refuses to accept delivery, sign, or pay for the delivery of any shipment.
  • The shipment would likely cause damage or delay to other shipments or goods, or injury to persons.
  • The shipment is detained or otherwise unable to clear local or state boundaries.

The delivery of the products/orders is processed at such address as provided by You. MEPL or its delivery partners do not have an obligation to verify the details of the delivery address provided by You. You agree and understand that MEPL shall not be responsible in any manner whatsoever for:

  • Delivery of the product(s)/order at a wrong address furnished by You.
  • Any loss and/or damage to You due to incorrect, incomplete, and/or false information furnished by You.
  • Any deficiency in payment of consideration payable towards the product(s)/order purchased on the Site.

From time to time, there may be information on the website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience caused.

We do not provide the option of changing the delivery address after the confirmation of the order. You will have to cancel the order if You wish to change the delivery address and place a fresh order.

Packaging Waste

Packaging material accounts for close to 30% of all the waste in landfills. We encourage every customer to reuse and recycle all packaging material.

Returns

You may return unused and unopened Products within 3 days of receipt for a full refund of the purchase price, excluding shipping costs. Returned Products must be in their original, unused, and undamaged conditions. All original packaging materials, including manuals, warranty cards, and any product inserts, must be included with the returned item.

We cannot accept returns for products that have been used, installed, or damaged due to misuse or improper handling. However, in case of a defective/dead product, you may refer to our DOA Policy available at here.

To initiate a return, please contact our customer service team within 3 days of receiving your product. Our customer service representative will provide you with instructions on how to return the product. Securely pack the product in its original packaging, including all product inserts and manuals. Once a return is initiated, We will provide a return authorization receipt to Your registered email address.

Ship the return package to the address provided by Our customer service team. You are responsible for the cost of return shipping.

Refunds

Once we receive Your returned product and verify that it meets the conditions outlined in this policy, we will issue a full refund to your original payment method within 3-7 business days.

Please note that it may take additional time for Your bank or credit card company to process the refund and reflect it in your account.

We reserve the right to refuse a refund for any Product that is not returned in accordance with the terms of this Shipping Policy.

Third-Party Platforms

Please note that the products purchased from any third-party platform will be governed by their Terms and Conditions and Shipping Policies. You can refer to the respective shipping policies of the third-party platforms.

Contact Us

You may contact us for any shipment-related queries at: +91 9371930180

Our Store

Address: Sara Bhumi, Wadgaon Kolhati, Bajaj Nagar, Waluj MIDC, Aurangabad.

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© 2024 Manomay All rights reserved.

Welcome to Manomay: India’s Leading DIY CCTV Security Camera Brand

At Manomay, we believe in providing affordable CCTV camera solutions without compromising on quality. As one of India’s top manufacturers and retailers of CCTV cameras, we specialize in DIY security camera systems that ensure the safety of your home and business. Whether you are looking for a wifi CCTV camera, a security camera for home installation, or a comprehensive CCTV camera system, Manomay has you covered.

Why Choose Manomay for Your Security Needs?

Manomay offers a wide range of CCTV security cameras, designed for both personal and professional use. Our cameras are equipped with the latest technology, ensuring high-quality video, durability, and ease of use. From Wifi Cameras to 4G solar-powered cameras, our product range is suitable for various needs, including home security, office surveillance, and outdoor monitoring.

Here’s what makes us stand out:

Manomay's Top-Selling CCTV Products

Explore our range of best-in-class security cameras, each designed for specific needs, from home security to large-scale surveillance. Below are our flagship products:

Easy Installation and Setup

All Manomay CCTV systems are designed for easy installation. Whether you’re setting up a wifi CCTV camera or a 4G solar camera, our DIY systems make it hassle-free for you to secure your premises. We offer dome cameras that fit seamlessly into your existing setup, ensuring robust surveillance camera installation.

The Best CCTV Camera for Your Home

For home security, look no further than Manomay. Our CCTV cameras for home installation are affordable and feature-packed, including options like night vision, motion detection, and real-time alerts. You can easily monitor your home from anywhere through our mobile app, making it the perfect solution for keeping your loved ones safe.

Why Our Cameras Are the Best CCTV Solutions?

Manomay’s CCTV camera systems are built with top-tier security features that allow for both indoor and outdoor surveillance. Whether you need a bullet camera for long-distance monitoring or a dome camera for discreet indoor coverage, Manomay offers reliable solutions at competitive prices. Our CCTV camera price full set ensures that you get the most value for your investment.

Boost Your Surveillance with Manomay

Manomay takes pride in offering the best CCTV security systems at affordable prices. Our security cameras are designed to provide maximum coverage and efficiency. From surveillance camera installation to CCTV solutions, we ensure you get everything you need for top-tier security.

Stay Connected with Manomay

Stay updated with our latest offerings, promotions, and product launches by following us on social media. If you’re looking for a CCTV camera or need assistance with CCTV installation, our team is always ready to assist you.

Join the Manomay family today and experience top-class security with our CCTV camera systems.

Welcome to Manomay: India’s Leading DIY CCTV Security Camera Brand

At Manomay, we believe in providing affordable CCTV camera solutions without compromising on quality. As one of India’s top manufacturers and retailers of CCTV cameras, we specialize in DIY security camera systems that ensure the safety of your home and business. Whether you are looking for a wifi CCTV camera, a security camera for home installation, or a comprehensive CCTV camera system, Manomay has you covered.

Why Choose Manomay for Your Security Needs?

Manomay offers a wide range of CCTV security cameras, designed for both personal and professional use. Our cameras are equipped with the latest technology, ensuring high-quality video, durability, and ease of use. From Wifi Cameras to 4G solar-powered cameras, our product range is suitable for various needs, including home security, office surveillance, and outdoor monitoring.

Here’s what makes us stand out:

Manomay’s Top-Selling CCTV Products

Explore our range of best-in-class security cameras, each designed for specific needs, from home security to large-scale surveillance. Below are our flagship products:

Easy Installation and Setup

All Manomay CCTV systems are designed for easy installation. Whether you’re setting up a wifi CCTV camera or a 4G solar camera, our DIY systems make it hassle-free for you to secure your premises. We offer dome cameras that fit seamlessly into your existing setup, ensuring robust surveillance camera installation.

The Best CCTV Camera for Your Home

For home security, look no further than Manomay. Our CCTV cameras for home installation are affordable and feature-packed, including options like night vision, motion detection, and real-time alerts. You can easily monitor your home from anywhere through our mobile app, making it the perfect solution for keeping your loved ones safe.

Why Our Cameras Are the Best CCTV Solutions?

Manomay’s CCTV camera systems are built with top-tier security features that allow for both indoor and outdoor surveillance. Whether you need a bullet camera for long-distance monitoring or a dome camera for discreet indoor coverage, Manomay offers reliable solutions at competitive prices. Our CCTV camera price full set ensures that you get the most value for your investment.

Boost Your Surveillance with Manomay

Manomay takes pride in offering the best CCTV security systems at affordable prices. Our security cameras are designed to provide maximum coverage and efficiency. From surveillance camera installation to CCTV solutions, we ensure you get everything you need for top-tier security.

Stay Connected with Manomay

Stay updated with our latest offerings, promotions, and product launches by following us on social media. If you’re looking for a CCTV camera or need assistance with CCTV installation, our team is always ready to assist you.

Join the Manomay family today and experience top-class security with our CCTV camera systems.

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